In all fairness...

I have to say that in the end, Comcast came through for me. I called, and they sent a tech out the same day. He looked at stuff... put new connectors on stuff... and told me some jokes. At least, I think they were jokes. The biggest one was that they were going to have to dig up my yard, lay a new cable, and rewire the house. In the end, he told me that the problem was in the line feed before the box that sends stuff to the house, and that they would be out to work on it "within 24 hours." I didn't believe him, but since then, the disconnects have virtually stopped. So, thank you, Comcast. Now, if you would just explain to me how to get on the "A" list so that my service gets upgraded at no additional cost to me, I'll be more than happy to give you a "5" on the next customer satisfaction survey.